Verified
Large and various offer
Large and various offer.
Website easy to browse.
Time between the order and the shipping too long.
Date of experience: January 22, 2025
Acmejoy Reviews 218
•
4.0
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Company details
Written by the company
Sextoy Shop online pour hommes, femmes et couples. La gamme la plus complète de caractéristiques de produits et Le prix le plus économique.
Contact info
Saint-Vigor-d'Ymonville, 76430, Le Havre, France
- service@acmejoy.fr
- acmejoy.fr
4.0
Great
218 reviews
Replied to 26% of negative reviews
Typically replies within 48 hours
Verified
Not working
Hy, this device is not working.
I wrote to the manufacturer and i don't have news about return.
It never work.
Date of experience: September 23, 2024
Reply from Acmejoy
Dear Customer.
The charging head requires a 5V1A charging cable, if the product can not be charged, we can resend you a product or refund;
Verified
2 orders placed more or less at same…
2 orders placed more or less at same time and only one processed and shipped so far.
Date of experience: July 22, 2024
Reply from Acmejoy
Estimado cliente,
Algunos de los productos que ha adquirido están agotados en el almacén francés y tenemos que transferir la mercancía desde el almacén alemán. Por lo tanto, su pedido se ha dividido en 2 partes y el resto está actualmente en tránsito.
Si usted está dispuesto a eliminar la mala crítica, también podemos darle un regalo, muchas gracias por su comprensión y apoyo;
Verified
i can 't translate in french ,send me…
i can 't translate in french ,send me in french
Date of experience: May 21, 2024
Thank You!
Thank you for all the assistance with my order. Y’all are great!
Date of experience: March 03, 2024
Verified
This is a very good company
This is a very good company, so no one does it, everyone does it, but they don't. Like it, we bekaz. It's very good.
Date of experience: January 18, 2024
Fantastic customer service
Fantastic customer service. I ordered two products but received only one soon after I placed the order. I was notified the second item would be delayed so I reached out to customer support. I was told by Annie the product would be a couple of weeks and was given the option to order a different product if I didn’t want to wait. I decided to wait and the item was delivered just as Annie said it would be. Very happy with my experience.
Date of experience: October 17, 2023
Verified
Reply from Acmejoy
Cher client
Bonjour.
Vous pouvez nous expliquer vos attentes afin que nous puissions prendre une décision éclairée sur le produit.
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