ABBYY USA Reviews 7

I bought ABBYY FineReader 12 Pro. After three days of trying, it is impossible to activate it. ABBYY is not responding to emails. They don't have a chat support.
In desperation I downloaded the free trial version so I can use it for seven days. Not working. Cannot activate. Need serial number, which you don't get till you activate!

Date of experience: December 09, 2024

I like the product and the support is fantastic. I had to pay $300 for MemoQ support and they never fixed the issue. ABBYY is how it should be done.

Date of experience: August 16, 2023

Abbyy FineReader constantly lags when scrolling though PDF files, it takes 10-15 seconds to startup (on a high-end machine!) - Adobe Acrobat is open in less than half a second and never lags while scrolling through large documents. I also opened a bug ticket where I reported some PDF form not working as it is in Acrobat, their answer was basically "that's just how it is". Really wish I hadn't spent money on this

Date of experience: November 24, 2021

My new anti-virus registry cleaner corrupted my ABBYY Finereader pro. I emailed ABBYY support and they got back to me immediately and solved the problem; no fuss & no errors. My Finereader is one of my best tools and the support has always been excellent; even when my ABBYY product has sometimes been old, out-of-date and supposedly unsupported (Microsoft take note and learn!).

Date of experience: October 27, 2020

I like so much Lingvo Distionary, it's amazing with giant number of thematic dictionaries. Another great product is FineReader wich helps me a lot in recognition of worlds on images. simply great!

Date of experience: December 20, 2012