Oru Kayak – Cashback, Rebates & Rewards

I have the beach kayak. You definitely can only take it on calmer waters unless you are a little more corageous/experienced then myself. It goes together very easily. By the second time it only took me 14 min. to assemble. Packs away nicely. Rinses down with a hose very nicely. Stows nicely in the trunk. I don't like the openess of the cockpit as more water seems to drip in. I bought a longer paddle and see how it that works out.

I am a senior, I love being able to manage my new boat by myself. No roof rack to deal with! It tracks really well too.

I was leaving for a trip in British Columbia and Oru was able to send me a replacement seat so that it arrived the day before I left - I appreciate the response to my request.

Shipping was prompt. I had a little problem with one of the parts on assembly, shot them an email and had a good response in 15 minutes.

Actually you all shipped me a duplicate order by mistake which I have sent back. I received the original order earlier in August. I do want say how awesome your customer service is. I have the 2015 Bay and really in need of nuts and screws no longer sold. Your customer service team, Sammy, being one of a few, took the time to locate replacements and sent me what they could find with my order. Did not even charge me. I would have happily payed for the replacements. That is customer service. Keep up the good work. I get allot of attention when kayaking in my ORU and always recommend your web site and let them know about the great customer service.