MyIntent – Cashback, Rebates & Rewards

Fast shipping . Items just as I ordered them. Reasonable..

I love the idea of the intent bracelet, but choose your item carefully. My word was imprinted on the metal in a size that allows the bracelet ties to obscure a portion of the word. It’s not the end of the world, I suppose, but I had hoped to see my word clearly. My word was 7 characters long. After 2 weeks of wear, the metal tarnished. I was told that is because I ordered brass. Tarnishing will not happen with the other finishes. Their customer service was a bit rocky at the beginning, but ultimately it was superb because they used my issue as a learning tool to teach customer service reps a better way. That is by definition a customer service oriented company; one that cares about their customers and growth.

I received my order and my bracelet is defective and there was an item missing. I have contacted them via email, facebook, private message (there's no phone number) and have not received any response. UPDATE: I did finally get a response and a replacement bracelet and the missing item.

I had a little problem getting the package atfirst, because of the USPS, but after calling, talking to Alexa, she got it all taken care of. Not only did they immediately send me out what I ordered the first time, the post office finally sent the original package, and I was told to keep it for the inconvenience. Thank you intent for handling the situation and getting it to me before Christmas!!

Love using the deck of question cards for conversation starters with my loved ones. I recently used it for a date night with my husband and we had a great time sharing our latest goals and also reminiscing on stories from our past. Received the cards quickly and the quality is great.