Gilt – Cashback, Rebates & Rewards

The Merchandise is always good. Easy to return for credit. They take 10 bucks out for refund. Not an issue. The thing I HATE is that it takes weeks sometimes 3 or more to receive orders. I ordered 3 pairs of underwear 3 weeks ago. So do not order anything for an event because it won't come in time. Give it 6 weeks lead time. I order a lot but I have to keep a list so that I remember how long ago I ordered. It is annoying. A lot of the things I can find on Bluefly or Amazon and they ship wayyyy faster. I reached out to customer service and they said that's just the way it is. Keeps me from buying more. So stupid. Figure it out Gilt!

The site has been down a lot recently. This is my principal complaint. Took time to read what others are saying, and prompted to give my feedback. Been a customer for over 5 years. Bought a lot of good quality items over the years spending well into 4-figures over the span. Sign up for annual flat-fee shipping. Great return policy, and have used it! Did I mention products purchased are high-quality. In my experience, GILT is only short of excellent because the damn site is often down, when I have time to shop!!

Love this company got my Gucci sunglasses and wowwwww just perfect !!!!!! Thanks for fast shipping too

I ordered a designer sweater from Gilt/Ru La La and the sweater was authentic, beautiful and I received it at my door within five days of my order. Very impressed with the Gilt/Ru La La team and my sweater for winter was brand new and perfect. Thank you for the great service and price. I can't wait to find more deals this holiday season again on your website. A fantastic experience!

Unbeatable deals on premium items! Sometimes you need to wait a bit for shipping but it's well worth it!